New Agent Dashboard Deep-Dive
21st October 2021
Scorebuddy recently launched a brand new Agent Dashboard for their Quality Management platform. The new dashboard includes a number of new features along with a complete user interface re-design, bringing a fresh and modern new look. This webinar takes an in-depth look into the new features and the benefits it brings to agents.
In this webinar you’ll learn:
- Challenges in old dashboard and reasons we made the changes
- Overview of tile based new dashboard
- How to personalise the dashboard
- Accepting results and requesting One-to-One’s